Support
Reach out through any channel below or browse our FAQs.
Call
+91 76669 63664
Mon – Sat, 9 AM – 9 PM
support@cityelectric.in
Reply within 24 hours
+91 76669 63664
Quick queries & order updates
Visit
Shop No. 7, Ivory Tower
Dadar, Mumbai 400025
Business Hours
Frequently Asked Questions
How do I track my order?
You'll receive a tracking ID via SMS and email after dispatch. You can also check My Orders in your account.
What is your return policy?
Returns are accepted within 7 days of delivery for unused products in original packaging. Contact us with your order number.
Do you offer B2B pricing?
Yes. For orders above ₹50,000 or recurring requirements, contact us for custom pricing and credit terms.
How long does delivery take?
Mumbai: 1–2 business days. Pan-India: 4–7 business days depending on the pincode.
Are products IS / IEC certified?
Yes. All products comply with IS 8623, IEC 60947, and relevant Indian Standards. Certificates on request.
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